We know shipping speed is important to you which is why we work hard to ship most orders the same day or by the next business day if ordered after our mid-day cutoff window or during the weekend.
1. Processing Time: Orders are processed and dispatched within the same business days from the date of purchase. Please note that processing time may vary during peak seasons, holidays, or due to unforeseen circumstances. We strive to process orders as quickly as possible to ensure timely delivery.
2. Shipping Methods: We offer a variety of shipping methods to suit your preferences. Available shipping options include:
- Standard Shipping: Estimated delivery within 2 to 3 business days.
- Express Shipping: Estimated delivery within 1 to 2 business days.
- International Shipping: Estimated delivery varies based on the destination country, ranging from 2 to 4 business days.
3. Shipping Costs: Shipping costs are calculated based on your selected shipping method, destination, and the total weight of the items in your order. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.
4. Tracking Your Order: Once your order has been dispatched, a shipping confirmation email will be sent to you, containing a tracking number and a link to track your package’s journey. Please allow up to 24 hours for tracking information to become available after receiving the shipping confirmation.
5. Order Tracking: To track your order, visit our website’s Order Tracking page and enter your tracking number. You can also log in to your “Soft Toys World” account to view your order history and track the status of your shipments.
6. Delivery Time: The estimated delivery time provided during checkout is an approximation and may vary due to factors beyond our control, such as customs processing (for international orders), weather conditions, and carrier delays. Soft Toys World is not responsible for any delays caused by these external factors.
7. Shipping Restrictions: Some items may be subject to shipping restrictions or regulations in certain regions or countries. Please review the list of restricted items before placing an order. If your order includes a restricted item, we will notify you and provide alternatives if available.
8. Address Accuracy: Please ensure that you provide accurate and complete shipping information, including your delivery address and contact details. Soft Toys World is not responsible for delayed or undelivered shipments due to incorrect or incomplete addresses provided by the customer.
9. Order Changes and Cancellations: Once an order has been placed, changes or cancellations may be possible. If you need to make any modifications, please contact our Customer Support team as soon as possible after placing your order.
10. Customer Support: For any inquiries or assistance related to shipping, tracking, or delivery, please contact our Customer Support team at [support@softtoysworld.com]. We are here to help you with any questions you may have.
Soft Toys World reserves the right to update or modify this Shipping Policy at any time without prior notice. It is recommended to review this policy periodically for any changes.
Thank you for choosing Soft Toys World for your fashion and trending products needs. We appreciate your business and look forward to serving you with the latest trends and exceptional service.
Sincerely,
Soft Toys World.